Customer Service Is Dead – Alternatives? If you’re a consumer, as most people are, you have seen the results of the new business model that all companies have. Even government agencies have less customer service. How hard is it to get somebody on the phone anymore? How hard is it to get somebody to call […]
What is the difference between Mediation and Arbitration? The question that comes up very frequently is what is the difference between arbitration and mediation? Mediation vs arbitration.. lets dive in. If you have a dispute with somebody, whether it’s a court case or a contract case; many times the subject of mediation or arbitration will […]
Will Automation replace jobs? A couple of years ago we saw a device at a McDonald’s drive-thru. Imagine it was a little carousel with these little black cups and it goes around this little race track. It’s at the drive-through, so when someone orders a meal at the McDonald’s drive-through it goes into the […]
Is Telemedicine Having Growing Pains? For many years telemedicine was pitched as the new wave of Health Care Service. Where you can actually get more health care resources or consultation without having to go in person, or to a medical facility. Telehealth or telemedicine has become very popular during the pandemic. When people didn’t […]
Here are some different types of court cases that can be found in a litigation environment: These are all subject to mediation, they’re subject to the rules of the court. Most of these are civil type cases, there’s also criminal and family law cases. The first type of case you normally see is what’s called […]
If you’re a business owner will you even be able to get cyber insurance or cyber liability insurance in the future? A very troubling quote from Zurich Insurance, their CEO was quoted by saying “cyber attacks will be uninsurable”. Meaning that there won’t be any amount of insurance you can get for this. Most commercial […]
In a famous episode of Seinfeld, there was a scenario that actually involved mediation. And it was an interesting approach to mediation because even though it was a sitcom and fictional, it actually approached mediation in a realistic way. In the episode, Elaine had a bike and also, a problem with her neck. Kramer offered […]
With the rise of virtual communication, online mediation has been growing rapidly in popularity. Before you get started with your session, here are a few tips to help ensure you have a positive experience. Make sure the location you choose is a quiet space, free from interruptions. If possible, try to find a room that […]
